Youth & Family Program Director


YMCA of Greater Boston

Boston, MA

This position develops, organizes and implements the following YMCA programs: child watch, birthday parties, member engagement activities, teen programming, sports, family events & community outreach. This position reports to the Operations Director.


Essential Functions:


  1. Directs and supervises program activities to meet YMCA objectives. Establishes new program activities and expands programs within the community in accordance with strategic and operating plans. Develops and maintains collaborative relationships with community organizations.
  2. Recruits, hires, trains, develops, schedules and directs personnel and volunteers for each department.  Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals. Ensures records of staff certifications are current and complete.
  3. Works with Operations Director to ensure proper maintenance of the facility.
  4. Ensures the development of a child watch program schedule seasonally with monthly themes reflecting in age-appropriate activities for children.
  5. Works to expand our Youth Development Initiative to serve pre-teens and teens. Markets and distributes program information to YMCA members and the community.
  6. Market and distributes program information to YMCA members and the community.
  7. Develops, coordinates and implements family and youth community events within the YMCA facility. Leads monthly family events.
  8. Develops and monitors program budget to meet fiscal objectives.
  9. Assists in YMCA fund raising activities and special events.
  10. This position is a member of our management team which meets weekly.
  11. Be involved in member engagement committee through the board of advisors (to help deliver goals, membership and parent involvement).
  12. Responds to all member and community inquiries and requests in a timely manner.
  13. Assists with program committee meetings where appropriate.
  14. Compiles program statistics. Monitors and evaluates the effectiveness of and participation in program by providing member surveys.
  15. Assumes a fair share of responsibilities of the administration of the branch, including nights and weekends.  Weekend involvement and supervision is a must.



  • Bachelor's degree in related field or equivalent.
  • One to two years related experience preferred; for example, as an enrichment coordinator or supervisor.
  • Typical requirements within 30 days of hire include: completion of: Child Abuse Prevention for Supervisory Staff; Working with Program Volunteers; CPR; First Aid; AED; Bloodborne Pathogens, commercial driver’s license.



  Excellent public relations and conflict resolution skills in order to facilitate positive relationships with parents, staff, children, and outside agencies.

  Have a concern for detail and accuracy and have the ability to delegate responsibility.




While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear.  The employee frequently is required to sit and reach with hands and arms.

The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.




YMCA Competencies (Team Leader):

Mission Advancement: Models and teaches the Y’s values. Ensures a high level of service with a commitment to changing lives.  Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.

Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.

Operational Effectiveness:  Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress. 

Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance.  Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

How to Apply

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The YMCA is a nonprofit organization whose mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all.